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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Cheryl Smith

October 31, 2026

5 out of 5 rating by Cheryl Smith
"She answers questions in a very timely manner. They explain everything you need to know and help you with any concerns you may have about your policies."
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support here in Akron. Just reach out anytime if you need us - we’re here for you. "
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Glen Bentley

October 29, 2026

5 out of 5 rating by Glen Bentley
"To describe their service I would begin with the phrase "world class service." This office understands that "peace of mind" is the bottom line when it comes to insurance what that protection is all about."
We responded:
"Wow, thank you for the 5-star review, Glen! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Tracy Riggle

October 28, 2026

5 out of 5 rating by Tracy Riggle
"Christine always goes above and beyond and is an absolute GIFT to have as my agent! She and State Farm have always been amazing and I would HIGHLY recommend to anyone!"
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Joshua Worley

October 23, 2026

5 out of 5 rating by Joshua Worley
"Always helpful on my insurance needs."
We responded:
"Joshua, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Akron. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christine Flomerfelt and Team "
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Jeff Harrison

October 21, 2026

5 out of 5 rating by Jeff Harrison
"Excellent communication. Highly recommended!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jodi Highfield

October 15, 2026

5 out of 5 rating by Jodi Highfield
"I'm very happy with with this State Farm Group! I email them often with questions and they are very prompt in answering any and all questions I have!"
We responded:
"Jodi, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Ephrata Cheer

October 5, 2026

5 out of 5 rating by Ephrata Cheer
"I highly recommend Christine Flomerfelt and her State Farm team! Christine is always professional, friendly, knowledgeable, and truly cares about her customers. She takes the time to answer questions, explain coverage clearly, and make sure everything is handled properly.

It’s a great feeling to have an insurance agent you can trust and count on. Christine provides outstanding customer service and goes above and beyond to make the insurance process easy and stress-free. I’m very happy to have her as my agent and would highly recommend her to anyone looking for a great insurance agent!"
We responded:
"Ephrata, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Greg Zimmerman

October 1, 2026

5 out of 5 rating by Greg Zimmerman
"Always there to help. Very knowledgeable if they do not have the answers a call back is definite.
Personable too."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Carlajean Timmreck

September 2, 2026

5 out of 5 rating by Carlajean Timmreck
"She is incredibly helpful and has made life a lot easier for me because of her personal customer service."
We responded:
"Thank you so much for the 5 stars, Carlajean! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kaylee Bertsch

August 31, 2026

5 out of 5 rating by Kaylee Bertsch
"We have had an amazing experience with this office! They are on top of it and always willing to help! Jalinn always goes the extra mile!"
We responded:
"Wow, thank you for the 5-star review, Kaylee! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ritchie Smith

August 25, 2026

5 out of 5 rating by Ritchie Smith
"Christine has been easy to work with and provides timely updates when I have to make policy changes."
We responded:
"Thank you ! I so appreciate your 5 star review it means a lot to me. Thank you for your business too !"
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Gerald Srock

August 24, 2026

5 out of 5 rating by Gerald Srock
"Someone put a dent and scrape on my truck's fender. I didn't see it happen and no note was left. My agents team was very helpful in getting an appointment with the auto body shop. They always do a Great job."
We responded:
"Thank you so much for your kind review, Gerald!  If you need insurance assistance, we are just an email or call away! - Christine Flomerfelt, your State Farm Agent   "
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Lainey Wolfe

August 12, 2026

5 out of 5 rating by Lainey Wolfe
"Christine Flomerfelt gives the most personalized attention of any agent I’ve ever used. She and her staff go above and beyond to make you feel seen and heard! She pays close attention to detail and works within budgets for any insurance service you need. I highly recommend her to anyone that wants great insurance coverage and care."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bill Lowrey

August 11, 2026

5 out of 5 rating by Bill Lowrey
"If you want an agent who actually cares, Christine Flomerfelt is the agent for you!!! She takes her time to explain what steps should be taken. Very helpful with everything she does!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Akron insurance team. "
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Amanda Bojako

August 6, 2026

5 out of 5 rating by Amanda Bojako
"Christine is great to work with. She always goes above and beyond to help us."
We responded:
"Thank you so much for your kind review, Amanda!  If you need insurance assistance, we are just an email or call away! - Christine Flomerfelt, your State Farm Agent   "
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Christopher Perez

July 27, 2026

5 out of 5 rating by Christopher Perez
"Been with State Farm, and Christine for over 20 years!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Akron. "
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Juanita Zimmerman

July 24, 2026

5 out of 5 rating by Juanita Zimmerman
"Christine has been my agent since I first began needing coverage which has been quite a few years. Her and her staff have always been kind and very helpful finding the best coverage and addressing any issues that may have come up."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Akron to know you had such a great experience with us. "
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Drew Miller

July 24, 2026

5 out of 5 rating by Drew Miller
"Christine is wonderful to work with. She always responds promptly and is very kind. She knows her clients on a personal level which brings comfort when working with her on finding the best policy for you. (From Missy)"
We responded:
"Thank you for the 5-star review of Christine Flomerfelt’s team - we really appreciate your kind words! "
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Elizabeth Bender

July 22, 2026

5 out of 5 rating by Elizabeth Bender
"Christine is great to work with! She is efficient and knowledgeable. She is quick to respond to any questions or concerns and is quick to update our insurance whenever needed. We have appreciated the working relationship she has built with us. Also, we have found State Farm to have very competitive rates so that’s just good for others to know who are shopping around!"
We responded:
"Thank you so much for the 5-star rating, Elizabeth! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Christine Flomerfelt "
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Bill Allison

July 21, 2026

5 out of 5 rating by Bill Allison
"Christine has been my agent for over 30 years. She has always provided sound and great service. Her product knowledge and ability to analyze any situation has been extremely helpful. The office staff has always been courteous, helpful and capable of handling any situation. In my opinion the best agent and office to deal with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Christine Flomerfelt’s team. "
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James Smith

July 20, 2026

5 out of 5 rating by James Smith
"From corporate to local agent , State Farm made my total loss claim easy. Their emails and responses were timely and the step-by-step instructions were easy to follow."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Christine Flomerfelt’s Team. "
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joe Sands

July 20, 2026

5 out of 5 rating by joe Sands
"Christine came through for us after some issues with our previous agent. She really took her time and got everything sorted out for us. Christine and her staff continue to go above and beyond. We are so thankful for each member of her team. Joe and Mandy Sands"
We responded:
"Thank you so much for your wonderful feedback of us here at Christine Flomerfelt’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Christine Flomerfelt’s Insurance Team "
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Fernando rocha

July 17, 2026

5 out of 5 rating by Fernando rocha
"Christine and the team are great!
Always responsive and helpful
I really recommend their servixes"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Akron insurance team. "
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John Ans Susan

July 17, 2026

5 out of 5 rating by John Ans Susan
"Most of our insurance is with State Farm. Christine Flomerfelt is our insurance agent. She is very knowledgable and friendly. Her staff is as well. We are always recommending people to go to her."
We responded:
"Thank you so much for the 5-star rating, John! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Christine Flomerfelt "
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Edward Huffer

July 17, 2026

5 out of 5 rating by Edward Huffer
"Very informative and helpful. I normally avoid phone calls due to inevitable confusion but everything was handled professionally and swiftly. I greatly appreciate it."
We responded:
"Edward, thank you for the amazing review! Our Akron insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Christine Flomerfelt, your State Farm Agent "